End User Computing

DNN End-user computing is about bringing the full digital workspace to life for an organization. It’s about looking holistically at the breadth of the end-user experience and considering all the systems required to accomplish the daily workload. Instead of building an individual Point of Delivery (PoD) for each desktop type, application, and database — consolidating these systems into a single platform delivers a more efficient user experience.

Given the scope of customer roles and responsibilities, any platform that is used to support an initiative should be intuitive, agile, scalable, and manageable. These features reduce the level of expertise required to keep up with the changing digital workplace. With this objective in mind, organizations are investigating how to use a hyper converged infrastructure (HCI) platform for the customer initiatives. Key to the success of the customer initiative is bringing the components of the platform to users and managers without requiring systems expertise, allowing a more fluid introduction of new technologies to end users.

A well-designed end-user computing strategy maps out how users can access the digital platforms they need to be productive, both on premises and working remotely. It includes the full range of tools necessary to complete their required tasks and considers how to enable future growth without disruption.

• Desktop management services
• IT desk support services
• Desktop virtualization
• Application management services
• Collaboration services
• Mobile device management services