Command Centre & IT Helpdesk








Command Centre & IT Helpdesk

Our help desk is a resource intended to provide the customer or end user with information and support related to a company’s or institution’s products and services. The purpose of our help desk is to troubleshoot problems or provide guidance about products or service such as computers, electronic equipment, security, hosted services or software. DNN usually provide help desk support to our customers through various channels such as telephone number, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees.

Cloud Hosting Services

Move to the cloud on your terms

There’s no one-size-fits-all journey to the cloud. You need the flexibility to choose any cloud or hybrid infrastructure that’s right for your business. DNN lets you store workloads anywhere you want, whether that’s completely in the cloud of your choice or in a hybrid scenario. Regardless of what you choose, DNN lets you manage it all from a single console.

Deliver the experience your users expect

Employees need a mix of SaaS, enterprise, web, and virtual apps to get work done. But they often find themselves juggling too many passwords and wasting 20% of their time2 looking for information across disconnected experiences. DNN makes it easy for people to find everything they need. Every app, desktop, and file — all together in one place, regardless of where they’re stored. Plus, users can install app on any of their devices for convenient access while on the go.

Keep your data secure

When you source cloud services from multiple vendors, you’re left with inconsistent security policies and fragmented access. DNN lets you monitor, regulate, and manage risk across all your cloud services with advanced security controls. Not only can you provide single sign-on (SSO) to all cloud apps, but you can control what actions users can take once signed in. Set policies to restrict things like copy/paste and downloads to secure company data. And keep users safe from web attacks by blocking risky websites.

Get bird’s eye visibility

Did you know that only 7% of businesses have good visibility of all critical data? Visibility across your cloud services isn’t just critical for protecting data — its key for spotting performance issues. DNN identifies potential latency issues and automatically redirects traffic so users can keep working without interruption. You can also set policies that prioritize bandwidth for certain applications or users.

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